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For additional information, please visit Informed Delivery FAQs.
Start Your Missing Mail Search When we receive your Missing Mail search request, we will send you a confirmation email.
Whether you are sending it or receiving it, your mail is important to you and the US Postal Service®. If you think your package or mail is lost or delayed, follow these steps to help us find your mail.
Check Current Status Before you begin your search, if your package or mailpiece has tracking, check USPS Tracking® to see its current status.
If we find your package or mail, we will send it to the address you provided.For more information regarding the alternative shipping methods we offer, please see our Domestic Shipping Options.USPS First-Class International shipments can take up to 8 weeks to be delivered.We've reached out to USPS to determine how we can better update customers when these types of things happen, but thus far it's still a work in progress.While shipping procedures and delays are out of our control we are determined to make sure you're satisfied.
Whatever reason you have a problem with USPS share with Is Down Right Now. Mail service, the main issues that will impact users the most would be a outage and of course mail or packages getting lost or not turning up for delivery when they were supposed to, and if this happens we want to know about it.